FAQ

 

 

1. 

Are the iPhones brand new or used?

We sell certified pre-owned iPhones in excellent condition. Each device is thoroughly tested, cleaned, and guaranteed to be fully functional.

2. 

How long does delivery take?

Delivery takes 2–4 working days once payment has been confirmed. You’ll receive tracking details as soon as your order is shipped.

3. 

Is there a warranty on the phones?

Yes. All our devices come with a 6-month limited warranty covering hardware issues not caused by user damage.

4. 

What’s your return policy?

If your phone is defective on arrival, you may return it within 7 days for a replacement or refund. Please read our return terms for full details.

5. 

Do your phones come with accessories?

Each phone comes with a charging cable. We also sell premium accessories like chargers, pouches, and screen protectors separately.

6. 

How do I contact support?

You can reach us via WhatsApp, email, or through our website’s contact form. We’re here to help 7 days a week.